MESSENGER
01
Direct Message
Visitor or guest can contact the property operator directly through the messenger.
Photo upload is supported along with chat history search.
02
Customer Service Tool
Guest and order information combines with message for more efficient communication.
Operator can put remark on the conversation to record guest request.
Preset template message is also a great tool to reduce operator workload.
03
Automatic Translation
Any message sent by the operator will automatically translate into the guest`s default language and vice verse.
04
Multiple Messages Handling
A single operator can handle multiple messages at once and greatly reduce the manpower required.
05
Message List
Operator can easily trace and check all the guest conversation from the message list.
The message status column will indicate if the conversation require attention, being serve or completed.